Contact Us
Contact Us – Let's Talk Crystals
Hey! We're real people behind Crystal.EAA, and we actually love hearing from you.
Whether you have a question about a piece, need help with an order, or just want to share your latest crystal find—drop us a line.
crystal.eaa_info@yahoo.com
We reply within 24 hours on weekdays. Weekends might take a tiny bit longer—we're probably out charging our own crystals under the moon.
Please include your order number if your message is about an order. It helps us help you faster!
@Crystal.EAA
DM us for quick questions, behind-the-scenes content, and new arrivals. We post regularly and reply to DMs within a few hours.
📍 Visit Us
We're based in Hong Kong, but we don't have a physical store—we're 100% online. That keeps our prices honest and lets us focus on making cool stuff for you.
⏰ Response Time
| How You Contact | When You'll Hear Back |
|---|---|
| Email (weekday) | Within 24 hours |
| Email (weekend) | Monday |
| Instagram DM | Usually within a few hours |
聯絡我們 – 來聊聊水晶吧
嘿！Crystal.EAA 背後是真人，而且我們真的很喜歡收到你的訊息。
無論你是想問某件作品、需要訂單協助，還是單純想分享你最新的水晶發現——隨時找我們。
📧 電郵
crystal.eaa_info@yahoo.com
平日24小時內回覆。週末可能會久一點點——我們大概在月光下幫自己的水晶充電。
如果是關於訂單的問題，請附上訂單編號，這樣我們能更快幫到你！
@Crystal.EAA
DM 我們快速提問，也可以看到幕後花絮和新品上架。我們會定期發文，幾小時內回覆 DM。
📍 實體店面
我們在香港，但沒有實體店——100% 線上營運。這樣能把價格控制得合理，也能專心為你們做有趣的東西。
⏰ 回覆時間
| 聯絡方式 | 何時回覆 |
|---|---|
| 電郵（平日） | 24小時內 |
| 電郵（週末） | 星期一 |
| Instagram DM | 通常幾小時內 |
